The MoonShine Guarantee and Return Policy
The MoonShine Guarantee is very simple. If any product does not meet your satisfaction, return the product within 60 days of purchase, postage prepaid. MoonShine will exchange it or refund 100% of the purchase price of the product, whichever you wish. We stand behind everything we sell.
To receive full credit, simply follow these instructions: Items must be returned within 60 days of the original purchase. Product must be in its original packaging and you will need the original MoonShine invoice number. Please call us toll free at 877-577-1034, ask for customer service. You will be given a return authorization number and instructions. Please ship the returned product via insured regular mail or UPS Ground. Do not ship via expedited delivery such as Express, Priority Mail, Fed Ex or UPS Second Day or Overnight delivery.
Should you receive a shipment that is badly damaged, or is defective please e-mail us
@ email@example.com or phone us @ 877-577-1034 during regular business hours of Monday through Friday, 7:00 a.m. to 4:00 p.m. MST. Products damaged beyond use will be replaced immediately without expense to the customer.
Please Note: Shipping charges are not refundable.